Work Management Intelligence

We measure how teams actually work

A lab that reads the structure of work from real data. Not from impressions, not from questionnaires. Repeatably, over time.

Three evidence channels · read-only · no installation

Where measured organisations land The AoW Matrix
MARKET BENCHMARK CALM BUT FRAGILEARCHITECTEDFIREFIGHTINGOVER-PROCESSED How well work is designed → How efficiently work runs →
Illustrative data · axes and quadrants are the public layer of the WMI methodology
5 dimensions
23 metrics
3 evidence channels
L1–L5 maturity
60d data window

What is Work Management Intelligence

Most organisations know that work is happening. Few know how it is actually structured: who owns what, whether decisions get made, where capacity quietly disappears.

Work Management Intelligence is the discipline of reading that structure from data that already exists. Not from impressions. Not from surveys that measure what people think is happening. From the actual shape of tasks, projects, and teams in the tools where work lives.

When you can see that shape repeatedly, over time, you can tell the difference between a team that is managed and a team that is designed. That distinction is what AOWLab measures.

An agent cannot fix what has not been defined.

Telemetry shows what the system records. Surveys show what people experience. WMI reads both, and the gap between them is often the most valuable finding of all.

The measurement framework

Five dimensions. Three channels. One score.

A structured framework for reading how work is organised. Tool-agnostic by design: Asana is the first connector, not the definition. No additional tracking required.

DimensionWhat it reads
D1 Structure Is work defined? Owners, deadlines, context, goals.
D2 Flow Does work reliably reach done?
D3 Load How much energy leaks into coordination instead of work?
D4 Resilience Does work survive the absence of individuals?
D5 Adoption & Readiness Do people actually work in the system, and are they ready for AI?
WMI Score 0–100 L1 Ad hocL2 Tool-presentL3 StructuredL4 ManagedL5 Architected See full methodology →

Diagnostics

Don't read about it.
Measure it.

Three channels read the same organisation from three sides: what the system records, what people experience, and how work actually flows. Where they disagree is a finding.

01 Read the system.

Evidence captured

Connect your work management system read-only (Asana today, more connectors on the roadmap). In minutes you get your WMI Score band, your quadrant on the Matrix, four headline metrics, and how you compare to the market.

  • Adoption Score
  • Completion Rate
  • Ghost Projects
  • Collaboration Density

AoW System Analysis · free to start

02 Read the people.

A short, anonymous survey measures what telemetry cannot see: coordination load, meetings, tool fragmentation, and the informal networks work actually runs on. Aggregated from four respondents upward.

AoW WMS · anonymous

03 Map how work flows.

Guided interviews and screen walkthroughs with the people who run the work, read alongside your existing documents, surfacing the processes that live only in people's heads.

Process Distiller · engagement

Reconciled →

The three channels rarely agree. Where the data and the people diverge is the most valuable finding of all. It has a name, and it predicts how AI adoption will go.

What we do not access

  • Task names or descriptions
  • Comments or attachments
  • Private projects you are not invited to
  • Any data outside Asana

And one more promise: the diagnostic is allowed to conclude you don't need us. That result ships too.

AoW System Analysis · read-only · no installation · results in minutes

Network

AOWLab is operated within the Architecture of Work network, an international framework for the study and application of Work Management Intelligence. Research is conducted by Mercanto Europe SE, delivery in the Czech and Slovak markets through Worki Design, and the underlying technology is built by Neowara Solutions.

For organisations

Get measured, get an honest read-out, and if intervention is needed, a certified partner delivers it.

Book a diagnostic call →

For consultancies

License the WMI methodology, the AOWLab tooling and the delivery kits, and run diagnostics on your own market.

Explore partnership →

Field Notes

What we find when we measure.

Want to see what your data says?

Book a 30-minute diagnostic call. We walk through your AoW System Analysis results and explain what the numbers mean for your organisation.

Book a diagnostic call

Free. No commitment.

or start with the AoW System Analysis →